Email Support
PortalMedia has partnered with Google to bring our customers advanced messaging and collaboration using Google Apps. Below are links to step-by-step instructions and help topics provided by Google. Before you continue, make sure you have been given the following items by our staff:
- Your E-mail Address
- Your Password
- Google Apps Sync for Microsoft Outlook
(Recommended for Microsoft Outlook users)
Available to Google Apps for Business users who use Microsoft Outlook, this software will connect your Microsoft Outlook mail, contacts, and calendars with your cloud-based information. - IMAP access to your email
(Recommended for other desktop email users)
Server-side storage of your mail using desktop software for access. Mail client software includes Outlook, Outlook Express, Apple Mail, Microsoft Entourage, and more… - Web access to your email, calendar, contacts, and more…
Access your email from any web browser using a customized version of the popular Gmail system. - Mobile/Smartphone access to your email, calendar, and contacts
The email system supports direct push and mobile syncing features for real-time communication while you’re on the go. Many phones are supported, including Apple iPhone, Google Android, Windows Mobile, and more… - POP access to your email
Traditional POP-and-download access to your mail. Mail client software includes Outlook, Outlook Express, Apple Mail, Microsoft Entourage, and more…
If you have other e-mail questions:
Please call us at 608-268-1410 or send an e-mail to support@portalmedia.com and we will do the best we can to help you. Please be as specific as you can. Tell us what software you are using, what operating system, what happened, and include any error messages you may be receiving.