PortalMedia :: Customer Support

Welcome to our new support area for our customers. Get help with your e-mail, web hosting, view live status of our hosting system, or log into the Customer Portal where you can view status of your hosting accounts, projects, estimates, and view or pay your invoices online!

Customer Portal
Current customers of PortalMedia can view information with regard to their hosting, domain names, projects, request e-mail accounts, and view/pay invoices online.
Hosting System Status
View live status and service announcements for the hosting system at our data center.
Web Hosting Support
Information on how to view your web analytics, helpful information about domain name registration, and resolving FTP problems.
E-mail Support
Step-by-step software setup instructions, spam filter help and advice, and answers to common e-mail issues.

Obtaining Technical Support

Tech Support E-mail:
support@portalmedia.com
Telephone Technical Support:
608-268-1410
(Mon - Fri 8 AM to 5 PM Central)