Customers who need help getting set up with PortalMedia's web hosting services can get online help here. On this web page, we've provided answers to some of the most common questions and issues.
- How to access your Web Analytics
All web hosting customers of PortalMedia have included web analytics—statistics regarding the visitors to your web site. How many people, what's visited most often (or least often), what browsers they are using, referring web sites, and search terms used in search engines to get to your site. - Getting the (real) status of your domain name
Through our Customer Portal, we keep track of the status of all domain names that are hosted with us. Please check with us before acting upon confusing mailings that look like renewal notices. We keep track of the registrar, expiration date, and who's responsible for making sure the domain gets renewed. - Solving FTP problems
For those of you who manage your own web content, you're likely using Dreamweaver's FTP, or another FTP program, to transfer files to and from the web server. There aren't many problems that are likely to happen with FTP, but if you're having problems connecting or transferring files, check out this web page first.
